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Privacy Policy

We respect the privacy of every individual who visits the Miracle-Ear® Web Site. This Privacy Policy statement tells you how Miracle-Ear, Inc. may collect information from you via this Site and how we may use it.

Security

We take significant steps to ensure that our servers and your data are always kept secure. We have even hired leading security firms to improve and audit our performance including ScanAlert (HackerSafe) and VeriSign. When we collect personally identifiable information from you, the data is always secured by Secure Sockets Layer (SSL).

VeriSign SSL Certificates protect e-commerce transactions and other private information with 128-bit encryption, the strongest SSL protection available. All information collected is protected from unauthorized access.

Personal Data

Miracle-Ear, Inc. will not collect any personally identifiable information about you through this Site unless you have provided it to us voluntarily. For contact information provided voluntarily, it is our policy to use the information provided (such as e-mail addresses, telephone numbers, and postal addresses) for internal purposes only, which may include follow-up contact by telephone or mail in response to information requests or promotional fulfillment; or information storage and processing to help us better understand your needs and determine how we can improve our products and services. We may provide other third parties with aggregate, but not individual or personally identifiable, information about visitors to our Site. We do not now and do not intend to sell, rent, loan, trade, lease, or market personal data about you to third parties outside the Miracle-Ear® System.

Exceptions to this policy: We may disclose user information in special cases when, in good faith, we believe that disclosing this information to law enforcement agencies and Internet service providers is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Miracle-Ear, Inc.'s rights or property, other Miracle-Ear Web Site users, or anyone else who could be harmed by such activities. If you do not want your personal data collected, please do not submit it to us.

Cookies and COPPA

In order to personalize and enhance your experience on our site, we collect non-personal information through "cookies." Cookies are small strings of text sent by our site to your browser and then stored by your browser on your computer's hard drive. Our cookies allow us to understand how you and others are using our site so that we can improve our web site. We use cookies to identify repeat visitors to our site and to determine the paths visitors take on our site. A cookie cannot retrieve any other data from our hard drive, pass on computer viruses, or capture your email address. We also use cookies to determine whether your visited our site from a particular Internet link. We do not use cookies that store personal information or associate cookie information with personal information you may provide us. Most web browsers automatically accept cookies, but it is possible to change your browser setup sot that it does not accept cookies.

In compliance with the Childrens Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1 - 312.12, our site does not permit children under 13 years of age to become users, and we do not collect information from children. By using our site, you represent that you are not under 13 years of age.

Additional Information Collected Automatically

In some cases, we may automatically (i.e., not via registration) collect technical information when you connect to our site that is not personally identifiable. Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

Links To Other Sites

The Miracle-Ear® Web Site contains links to other related World Wide Web Internet sites and resources. While Miracle-Ear, Inc. strives to protect its users' personal information and privacy, we cannot guarantee the security of any information you disclose on-line, and you do so at your own risk. Please be aware that whenever you provide personal information on-line, that information can be collected and used by people you don't know.

Your Acceptance of These Terms

By using this site, you signify your agreement to Terms and Conditions and the Privacy Policy. If you do not agree to these Terms and Conditions and the Privacy Policy, please do not use our Site. Your continued use of the Miracle-Ear® Web Site following the posting of changes to these terms means you accept those changes.

How to Contact Us

You may contact us via the following methods:

  • Email us your comments.
  • Phone: 1-877-803-1846
  • Mailing Address: 1091 521 Corporate Center Drive, Fort Mill, SC 29707
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What others are
saying about Miracle-Ear

In June of 2000 I came to Miracle-Ear for a free hearing test, and nobody has ever treated me so kindly and lovingly as these people — they’re like family!

Jean G., Tucson, AZ